Terms of Service
Terms & Conditions
Last updated: April 2026
Welcome to PupCup™. By using our website or placing an order, you agree to the following terms.
About Us
PupCup™ is an online retailer of pet hydration and travel accessories. For questions, contact us at trypupcupaus@gmail.com.
Website Use
You agree to use this website lawfully and not misuse, disrupt, or attempt unauthorized access to the site. We may restrict access at our discretion.
Products & Pricing
We aim to keep all product descriptions, images, and pricing accurate, but errors may occasionally occur. If an issue affects your order, we’ll contact you before processing it. Product appearance may vary slightly from on-screen images.
Orders & Payments
Submitting an order is an offer to purchase. We reserve the right to accept or decline orders. Payments are processed securely at checkout using available payment methods.
Shipping
Orders are typically dispatched within 1–2 business days. Delivery times are estimates and may vary. PupCup™ is not responsible for carrier delays.
Returns & Refunds
We offer a 30-day money back guarantee. Please refer to our Return & Refund Policy for full details.
Product Disclaimer
PupCup™ products are intended for pet use only. Always supervise your pet while using our products and ensure fresh drinking water is provided regularly. We are not responsible for misuse, improper handling, or failure to follow product instructions.
Intellectual Property
All website content, including logos, text, images, product designs, and branding, belongs to PupCup™ and may not be copied, reproduced, or used without permission.
Privacy
Your personal information is handled according to our Privacy Policy.
Third-Party Links
We may link to external websites but are not responsible for their content or practices.
Limitation of Liability
To the fullest extent permitted by law, PupCup™ is not liable for indirect or consequential damages related to the use of our products or website.
Changes to Terms
We may update these terms at any time. Continued use of the website means you accept any updated terms.
Governing Law
These terms are governed by the laws of Australia.
Contact Us
For questions regarding these terms, contact: